Join our Team
Are you ready to make a real impact on families lives? Come join us!
Job Description
Heron House Management is always growing, and we’re looking for a new Virtual House Manager to join our contractor team.
This is a remote, independent contractor (1099) position with an hourly rate of $25/hour.
You’ll begin with approximately 10 hours/month as you onboard and start with new clients, with the opportunity to grow to 40+ hours/month as your roster expands. After the ramp up period, we have a 40 hour/month minimum for all house managers.
You’ll provide high-touch support to busy working parents and professionals, helping them manage all the behind-the-scenes details that keep their households and lives running smoothly.
About Heron House Management
Heron House Management helps busy families and professionals reclaim their time and peace of mind. Our Virtual House Managers act as project managers for the home, handling the planning, coordinating, researching, and anticipating that keeps life running smoothly.
Virtual House Managers are not assistants. They are proactive partners who help clients stay organized, reduce their mental load, and bring order to their homes and lives.
We’re a fun, dynamic, and supportive team that celebrates wins, shares resources, and lifts each other up as we grow together.
What You’ll Do
Your work will vary based on client needs but often includes:
Anticipating needs and solving problems before they arise including holidays, birthdays, vacations, scheduling issues, and life events.
Managing family calendars, appointments, and scheduling logistics
Coordinating household vendors and service providers (e.g., cleaners, repair technicians, contractors)
Researching and planning family activities, vacations, or kids’ extracurriculars
Supporting meal planning and grocery delivery coordination
Managing home or personal projects (e.g., renovations, moves, event planning)
Providing administrative or project management support for clients’ small businesses
Communicating proactively and clearly with clients with our project management tool and meeting with clients weekly to ensure priorities are met
Examples of typical projects: planning a child’s birthday party, scheduling recurring date nights, finding a reliable house cleaner, getting quotes for a home renovation, or creating a meal plan that fits a family’s busy week.
Who You Are
You are empathetic, proactive, and thrive on bringing order to chaos. You love solving problems, making lists, and seeing your plans come to life. You have excellent judgment, reliability, and strong communication skills.
You should have experience working as a project manager, personal assistant/house manager, or teacher or related field. If you have other experience that you feel is relevant but not on this list, we want to hear all about it!
Qualifications
Based in the United States
Native English speaker
Strong written and verbal communication skills
Highly organized with strong attention to detail
Comfortable with technology (Google Workspace, Asana, Slack, etc.)
Able to work independently and manage multiple clients/projects
Experience managing a family’s or household’s needs preferred
Success in This Role Looks Like:
Taking initiative and anticipating client needs
Planning and prioritizing effectively across multiple projects
Solving problems with confidence and creativity
Communicating with empathy and professionalism
Protecting confidentiality and handling sensitive information discreetly
Thriving in a flexible, remote, asynchronous environment
Contributing to our supportive, collaborative team culture