Heron House Management
Open menu

A project manager for your personal life.

Our service is built to genuinely reduce your mental load: the planning, coordinating, and anticipating it takes to get family projects across the finish line. Instead of spending your time delegating, we anticipate what your family needs, build the plan, and take it off your plate. We also support small businesses, so one manager can take care of your personal and work life at the same time.

A few of the projects families hand us most.

Consider this inspiration rather than a menu—if it lives on your list, it can live on ours.

Family activities

  • Summer camps and after-school activities
  • Vacation planning, accommodations, and itineraries
  • Birthday parties, gifts, and events
  • Family calendar and schedule management
  • School, daycare, and college research and applications

Grocery & meal planning

  • Weekly grocery delivery
  • Meal plans built around dietary needs
  • Meal prep chefs and prepared meal services
  • Holiday and dinner party menus

Health & wellness

  • Doctor appointments and prescription delivery
  • Spa, haircuts, and self-care bookings
  • Research and planning for a new baby

Support for aging parents

  • Caregiving, medication, and transportation schedules
  • Remote tech support for devices and bill pay
  • Cleaners, landscapers, groceries, and in-home care
  • Post-death arrangements and estate logistics

Home maintenance

  • Service providers and contractor coordination
  • Gathering bids for home projects
  • Recurring maintenance reminders
  • Car maintenance appointments

Holidays & gifting

  • Gift buying and tracking for everyone on your list
  • Meal planning for gatherings
  • Travel planning for family trips

Budget, finances & planning

  • Budget set up and management
  • Support establishing a will and trust
  • Finding a financial advisor

Small business support

  • Inbox and calendar management
  • Project and account management
  • Client and vendor coordination
  • Tech stack optimization

Onboard, download, offload.

01

Onboard

Meet your designated house manager to talk through priorities, sources of stress, and where the pressure is heaviest right now.

02

Download

Regular check-in calls guide the conversation, pull what’s top of mind out of your head, and turn it into a shared plan.

03

Offload

Every project and task is tracked in shared project management software, so you can see the status or walk away entirely.

Every house manager is vetted, trained, background checked, and insured for your peace of mind.

A virtual house manager working through a family’s weekly plan

Choose the amount of help that fits this season.

Standard

10 hours / month

$500

A leg up on the essential functions of your household.

Get started →

Executive

15 hours / month

$750

For managing an uncomplicated household with extra peace of mind.

Get started →

Platinum

20+ hours / month

$1,000

Top-tier support for the ultimate harmony at home.

Get started →

Frequently asked questions.

What families ask us most—how it works, who you’ll work with, and what we can take off your plate.

How is a virtual house manager different from a virtual assistant?

We are a true thought partner for your life... not another task to manage. We don't wait for a list. We anticipate what's coming, own the outcome of every project, and build systems that create a rhythm.

That's actually where we differ most from a virtual assistant. A VA waits for you to hand off tasks and manage them along the way, which just moves the mental load around instead of lifting it. We do the opposite: we stay three steps ahead so you never have to do the delegating in the first place.

What is the “mental load” and how do you actually help?

Mental load—also called cognitive labor or invisible labor—is the exhausting, never-ending to-do list you carry in your head: the constant anticipating, planning, and problem-solving that keeps a household running.

We don’t just take on tasks; we become thought partners who help carry that weight. By starting the conversations about upcoming needs and seasons, we extract the list from your brain so you can be present at home.

How do you “extract” that load from my brain?

We take an active, investigative approach: anticipatory questioning to raise what you haven’t had time to consider, calendar auditing to spot issues before they happen, and life syncing to think through your specific season—summer camp registration, holiday travel, school transitions.

Our goal is to do the thinking so you only have to do the deciding.

How do you handle my sensitive information?

We aim to provide maximum value while handling as little sensitive data as possible. We ask that you use a secure password manager and share access only for what a project truly requires.

We never touch Social Security numbers or direct bank account information. If a project needs that data, your house manager handles all the logistics so you only step in for the final step.

Who are the house managers, and will I have just one?

Our house managers are real people—not bots—hired across the United States. Many are former teachers, project managers, or career house managers. We pair you based on time zone, personality, and shared lived experience.

You are assigned one dedicated house manager who becomes a trusted member of your family’s team. They share knowledge with the wider team behind the scenes, but you always have one point of contact.

Can my house manager make calls on my behalf?

Yes. We don’t impersonate clients, but we make a wide variety of calls by disclosing that we work for you—scheduling appointments, managing vendors, and more.

How do I track the status of my projects?

We use Asana to facilitate all communication. You can log in any time to see task status, review details, make decisions, message your house manager, and add new requests.

How often will I talk with my house manager?

In addition to Asana, you meet regularly—typically once a week—for progress updates, decisions, and brain dump sessions designed to move tasks out of your head and onto the list.

How do the subscription tiers work, and what if I need extra hours?

There are three tiers: 10, 15, or 20+ hours per month. Life has busy and quiet seasons, and the service is meant to move with yours.

If you exceed your monthly hours, you can add more incrementally at $55/hour. On our premium subscription, you keep a protected rate of $50/hour for additional time.

Is there a joining fee or long-term contract?

Never. There are no joining or annual membership fees, and you can cancel, pause, or change your subscription level any time with 30 days’ notice before your next billing cycle.

Do you serve all types of families and households?

Absolutely. We proudly serve families and individuals of all structures, backgrounds, races, faiths, genders, sexual orientations, and abilities. Our work is built on respect, discretion, and supporting your home exactly as you define it.

What projects can you manage?

We create systems that minimize stress at home and clear things off your list for good. Popular projects include meal planning, grocery delivery, appointments, family calendar management, travel booking, gift tracking, support for aging parents, and turning school emails into action items.

I have a really weird request—can you help?

Yes! We love unique challenges: doing PTA volunteer work, digitizing old family tapes, and booking a llama for a wedding are all real examples. No request is too unusual.

Can you support me with my business?

100%. We’ve provided business support since 2018 through our sister business, Heron Works. If you want it counted as a business expense, we can roll your personal and business subscriptions into one.

We also offer fractional project management, podcast editing and production, social media management, and more.

Do you work remotely, or in person too?

Our services are 100% virtual—weekly video meetings, Asana, and email. We don’t provide on-the-ground support, but we help many clients hire onsite help including errand runners, babysitters, nannies, and cleaners.

Can you coordinate vendors and contractors?

Yes, and it’s one of our most common requests. We start with your requirements—reviews, price, availability, referrals—then contact vendors, track findings, and make a recommendation based on what matters to you.

You get every estimate we gather plus a summary, and from there we handle scheduling, communication, logistics, and even payments—closing the project only once you’re fully satisfied.

Do you only work with working moms?

Many of our clients are working moms, and many aren’t. Our services are for anyone carrying a heavy mental load at home—you don’t have to be employed, partnered, or a parent to benefit. Plenty of clients also use us for their business, their aging parents, and work projects.

Still deciding?

Ready to hand off the mental load?

Tell us about your household and we’ll be in touch.

Get started